123ph7 Privacy Policy

1Overview & Scope

This Privacy Policy ("Policy") applies to all personal data collected, processed, stored, and used by 123ph7 Casino ("123ph7," "we," "us," or "our") in connection with the operation of the 123ph7 Casino platform at 123ph7.net (the "Platform") and all related services, features, and communications.

This Policy applies to all users of the 123ph7 Platform, including registered account holders, visitors who browse the Platform without registering, and individuals who contact 123ph7 Casino through any available support channel. By accessing or using the 123ph7 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions, which govern your use of the 123ph7 Platform. Defined terms used in this Policy have the same meaning as in the Terms & Conditions unless otherwise specified.

2Personal Data We Collect

123ph7 Casino collects personal data that is necessary for the provision of our services, compliance with legal obligations, and the improvement of the Platform experience. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Nationality and country of residence
• Email address
• Mobile phone number
• Username and encrypted password
• Preferred language and currency settings

2.2 Identity Verification (KYC) Data

• Government-issued identification (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS ID, PhilHealth ID, Voter's ID)
• Proof of address (e.g., utility bill, bank statement, barangay certificate)
• Selfie or facial image for identity matching
• Source of funds documentation where required by anti-money laundering regulations

2.3 Financial & Transaction Data

• GCash account details (mobile number linked to GCash)
• PayMaya / Maya account details
• Philippine bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank)
• Debit card details (card number masked, expiry, billing address)
• Deposit and withdrawal history
• Transaction amounts in Philippine Peso (₱)

2.4 Gaming & Activity Data

• Game history, wager amounts, wins, and losses
• Session duration and login timestamps
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookies and similar tracking technologies (see Section 9)
• Platform access logs and error reports

2.6 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Marketing communication preferences

3How We Collect Your Data

123ph7 Casino collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
• Automatically — when you access and use the Platform, through cookies, log files, and similar tracking technologies that record your device information, IP address, and browsing behaviour on the Platform.
• From third parties — including identity verification service providers, payment processors (GCash, PayMaya, Philippine banks), fraud prevention services, and analytics providers, where permitted by applicable law.
• From publicly available sources — such as public records or social media profiles, where relevant to identity verification or fraud prevention purposes.

4How We Use Your Personal Data

123ph7 Casino processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which we use your data:

5Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, 123ph7 Casino processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil our obligations under the Terms & Conditions you agreed to when registering your 123ph7 Casino account, including account management, payment processing, and service delivery.
• Legal obligation — processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and the Data Privacy Act of 2012.
• Legitimate interests — processing necessary for 123ph7 Casino's legitimate business interests, including fraud prevention, Platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent — processing based on your freely given, specific, and informed consent, particularly for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6Data Sharing & Disclosure

123ph7 Casino does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Service Providers

Third-party service providers who assist in operating the 123ph7 Platform, including identity verification providers, payment processors (GCash, PayMaya, Philippine banking partners), cloud hosting providers, customer support platforms, and analytics services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory & Law Enforcement Authorities

Government agencies, regulatory bodies (including PAGCOR and the Anti-Money Laundering Council), and law enforcement authorities where disclosure is required by law, court order, or regulatory directive. 123ph7 Casino will notify you of such disclosures where legally permitted to do so.

6.3 Fraud Prevention & Security

Fraud prevention agencies and security service providers where sharing is necessary to detect, prevent, or investigate fraudulent activity, money laundering, or other illegal conduct affecting the 123ph7 Platform or its users.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 123ph7 Casino's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and your rights under this Policy will continue to apply.

7Data Retention

123ph7 Casino retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR regulations and Philippine AML requirements.
• KYC and identity verification data: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, as required by the Anti-Money Laundering Act.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing preferences: Retained until you withdraw your consent or request deletion.
• Technical and device data: Retained for up to twelve (12) months from collection.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with 123ph7 Casino's data disposal procedures.

8Data Security

123ph7 Casino implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 123ph7 Platform
• Encryption at rest for sensitive personal and financial data stored on our servers
• Multi-factor authentication options for account access
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing of the Platform infrastructure
• Intrusion detection systems and real-time monitoring for suspicious activity
• Staff training on data protection obligations and secure data handling practices

9Cookies & Tracking Technologies

123ph7 Casino uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver a personalised experience. The types of cookies we use include:

9.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.

9.2 Performance & Analytics Cookies

These cookies collect anonymised information about how visitors use the 123ph7 Platform, such as which pages are visited most frequently and whether users encounter error messages. This data helps us improve Platform performance and user experience.

9.3 Functional Cookies

These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — so you do not need to re-enter them each time you visit.

9.4 Marketing Cookies

With your consent, we may use cookies to deliver relevant promotional content and track the effectiveness of our marketing campaigns. You may opt out of marketing cookies at any time through your account settings or by adjusting your browser settings.

10Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 123ph7 Casino. To exercise any of these rights, please contact our Data Protection Officer at [email protected].

123ph7 Casino will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case you will be notified. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11Minors & Age Policy

The 123ph7 Casino Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. 123ph7 Casino does not knowingly collect personal data from individuals under the age of 21.

If 123ph7 Casino becomes aware that personal data has been collected from a person under the age of 21, that data will be immediately deleted and the associated account will be closed. If you believe that a minor has registered on the 123ph7 Platform, please contact us immediately at [email protected].

12International Data Transfers

123ph7 Casino primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or service providers with operations in other jurisdictions.

Where such transfers occur, 123ph7 Casino ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission. These safeguards may include contractual clauses, data processing agreements, or transfers to jurisdictions recognised as providing an adequate level of data protection.

13Changes to This Privacy Policy

123ph7 Casino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered users through the Platform, by email, or by other appropriate means. The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent changes.

Your continued use of the 123ph7 Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically to stay informed about how 123ph7 Casino protects your personal data.

14Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 123ph7 Casino, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated. For responsible gaming concerns, please visit our Responsible Gaming page.